Legal
Privacy Policy

This Privacy Policy explains how Holiday Hotel Resorts – Puri collects, uses and protects your personal information.

1. Information We Collect

We may collect personal information you provide when you: make a reservation, contact us, subscribe to our newsletter, or use our website. This may include name, email, phone number, payment details, address, preferences and identification where required for check-in.

2. How We Use Your Data

Personal data is used to process bookings and payments, provide services during your stay, respond to enquiries, send confirmations and promotional offers (if you consent), and for legal or regulatory purposes.

3. Legal Basis & Consent

We process personal data to fulfil contractual obligations (your booking), to comply with legal requirements, and with your consent for marketing communications. You may withdraw consent to marketing at any time.

4. Sharing & Disclosure

We may share data with trusted third-party service providers (payment processors, booking engines, transport partners) to deliver services. We do not sell personal information to third parties. We may disclose data when required by law or to protect our rights and safety.

5. Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality, analytics and user experience. You can control cookie settings via your browser, though disabling cookies may affect website features.

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal information. While we strive to protect your data, no system is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type and legal requirement.

8. Your Rights

Depending on local law, you may have rights to access, correct, delete, or object to processing of your personal information. To exercise these rights, contact us using the details below.

9. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision will appear on the site where the policy is published. Continued use of our services after changes constitutes acceptance of the updated policy.